All our products are fully checked before dispatch.
Please check your parcel carefully as soon as you receive it. We will only offer refunds for defective or damaged products when requested within 2 days of delivery.
If you are not happy with any of your products you can request a full refund by sending a photo of the defective item to us at email@example.com.
Exceptions: Please note, our policy excludes unwanted items that are not defective or damaged. Gift Ideas Store is not responsible for any items that could not be delivered due to an incorrect address or missed parcel deliveries.